Telecoms and IT

Telecoms Infrastructure: Nigeria Seeks $6b Investment Deal

The Federal Government of Nigeria has announced plan to secure a $6 billion investment to promote efficient telecommunication services across the country.

The investment, according to the Minister of Communications Technology, Omobola Johnson, would be done through major telecommunications service providers before the end of the year. According to her, out of the $6 billion, $3 billion was part of the syndicate loan facility extended to major operators in the market.

FG Targets 60,000 Broadband Base Stations

The Federal Government has said it will encourage service providers to increase the number of telecommunications base stations in the country from the present 27,000 to 60,000 to meet the national target of five-fold increase in broadband penetration by 2018.

This will represent about 122% growth level in the number of base stations in the country.

The Federal Government said it would encourage the telecommunications companies to realise this feat by harmonising taxes paid by them to minimise cases of multiple taxation.

The Internet Economy

The evolution of the Internet as an all-encompassing phenomenon illustrates that the traditional factors of production, capital and skilled labor, are no longer the main determinants of the power of an economy. Now, economic potential is increasingly linked to the ability to influence and control information. As with other historic innovations, the advent of the Internet and its multiplier effect on business, government, and personal life has reverberated economically and socially around the globe.

GSM firms to spend $6.25b on network upgrade

The four Global System of Mobile telecommunications operators in the country – Airtel, Etisalat, Globacom and MTN – will spend a combined amount of ₦980.35 billion to boost infrastructure and enhance the performance of their networks this year.

The investments are expected to upgrade the networks of the operators and help them address the poor quality of service prevalent in the industry in recent times.

ICT: Becoming a Bigger Contributor to Nigeria’s GDP

The information and communication technology (ICT) sector continues to sustain its position as the fastest growing industry in the Nigerian economy. The sector has grown at an average of 34% per annum over the last 10 quarters, driven largely by the rapid expansion in telecommunication following the deregulation of the subsector in 2001. The industry’s contribution to the Gross Domestic Product (GDP) is growing modestly from less than 0.5% in 2001 to 6% in 2012.

Telecoms: Customer Satisfaction Survey Springs Up Surprises

In a competitive market where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. The difference between those that simply survive in business and those that excel is keeping abreast of, and adjusting to the ever changing attitudes and expectations of the customers. There was a time when the choices available on where and who to deal with was limited. At the time, power belonged to the business owners, customers had nowhere else to go and thus customer satisfaction was not so important.